Most Indian Workforce Seek Mental Health Help from Robots

As Covid-19 takes its toll on the mental health of people globally, over 9 in 10 persons in Indian Workforce think robots can support their overall well-being much better than humans, a new Oracle study said on Wednesday.

A whopping 91 percent of the Indian workforce surveyed said they would prefer to talk to a robot over their manager about stress and anxiety at work, according to the study by Oracle and Workplace Intelligence, an HR research and advisory firm.

The study of more than 1,000 employees, managers, HR leaders, and C-level executives across 11 countries found that the Covid-19 pandemic has increased workplace stress, anxiety, and burnout for people all around the world, and they prefer robots instead of other people to help.

Nearly 93 percent of people said their mental health issues at work negatively affect their home life while 95 percent of those surveyed believed companies should be doing more to support the mental health of their workforce.

For the Indian workforce, 65 percent feel that they are working more than 40 hours per month and 32 percent feel the burnout from overwork.

"There is a lot that can be done to support the mental health of the global workforce and there are so many ways that technology like AI can help. But first, organizations need to add mental health to their agenda," said Emily He, senior vice president, Oracle Cloud HCM.

While 70 percent of people globally have had more stress and anxiety at work this year than any other previous year, 84 percent of the Indian workforce felt more stress and anxiety.

This increased stress and anxiety have negatively impacted the mental health of 78 percent of the global workforce, causing more stress (38 percent), a lack of work-life balance (35 percent), burnout (25 percent), depression from no socialization (25 percent), and loneliness (14 percent).

"The pandemic situation has witnessed HR dealing with a crisis which has no precedence to draw wisdom from. HR is coordinating communication, facilitating remote working, helping keep workers stay productive, and assisting with mental wellbeing needs," said Shaakun Khanna, head of HCM applications, Asia Pacific, Oracle.

The new pressures presented by the pandemic have been layered on top of everyday workplace stressors, including pressure on the global workforce to meet performance standards (42 percent), handling routine and tedious tasks (41 percent), and juggling unmanageable workloads (41 percent).

The most common repercussions globally were sleep deprivation (40 percent), poor physical health (35 percent), reduced happiness at home (33 percent), suffering family relationships (30 percent), and isolation from friends (28 percent).

As boundaries have increasingly blurred between personal and professional worlds with people working remotely, 35 percent of people are working 40+ more hours each month and 25 percent of people have been burned out from overwork.

"Despite perceived drawbacks of remote work, 62 percent of people globally find remote work more appealing now than they did before the pandemic, saying they now have more time to spend with family (51 percent), sleep (31 percent), and get work done (30 percent)," the findings showed.

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Nearly 76 percent of people globally believe their company should be doing more to protect the mental health of their workforce, the report mentioned. (IANS)